Dealership Manager Nadi

TASKS •Co-ordinate the development of the Branch budget submissions and consolidate into a Branch submission; •Review monthly management reports with Department Managers, identify and initiate corrective action to rectify deficient areas. Liaise with the RM Central & Northern and Head Office for any support needed and be able to explain variances / questions. •Report monthly to RM Central & Northern and H/O on major business activities and issues and respond to H/O enquiries. •Achieve budget targets including Yamaha Sales / Parts and TB Sales / Service CPU / Sales. Gross Profit, Expense and NPAT •Maintain strong working capital. Efficient follow up of debtors, regular banking with cash management and strong expense controls •Ensure stock orders are in line with SOP and maintain an efficient level of inventory (in line with stock holding targets) •Provide leadership, motivation, priorities and support to Department managers and staff, walk around all areas of the branch daily, hold informational communications with staff, resolve problems and queries, identify areas of attention and review daily performance •Identify ways in which the staff and Management of the dealership can remain motivated, engaged and part of the Dealership team •Ensure stocktaking is performed monthly for Yamaha / Parts and TB (Weekly cyclical) •Maintain tight control on all expenditure, review all LPO’s and authorise all petty cash expenditure and larger expenses •Recommend all CAPEX proposals and submit to Head Office for approval. •Ensure the company’s premises are maintained and presented in the most professional manner paying particular attention to housekeeping and cleanliness; •Manage the Parts Department and ensure strong customer service to Parts staff and the basic parts management functions are carried out - Inventory Management / Discount Reviews / Stocktakes / 5S Checks •Meet daily with the Service Manager to ensure the Service Management tasks are being performed. •Promote the Yamaha sales- ensure a clean and enticing product display / sufficient stock / pricing is accurate and customer inquiries are responded to. •Ensure that all staff understand and deliver the highest level of respect and service to all customers •Ensure all complaints are fully investigated, followed up promptly and resolved to the satisfaction of the customer. •Constantly monitor all potential new business opportunities, maintain constant contact with decision makers. •Liaise with National Marketing Manager to obtain any support for dealership marketing activities / promotions / signage national campaigns. •Train and develop employees as appropriate and in line with annual training calendar and H.O Instruction. •Conduct monthly formal budget performance and review meetings with Departmental Managers and ensure they own the performance of their departments; conduct frequent informal meetings with managers and staff (often daily) to monitor business activities and performance. •Obtain Human Resource department approval for the hire and termination of all staff to ensure any hiring is in line with the budgets. •Perform annual / mid year formal performance appraisals for staff. Ensure feedback is also provided weekly and monthly on general performance, so staff are aware of their progress.

1. Lead and oversee all dealership operations 2. Drive sales growth, profitability, and customer satisfaction 3. Manage budgets, forecasts, and business performance 4. Oversee inventory, fleet sales, and stock turnover 5. Develop and support high performing teams 6. Ensure compliance with company policies and employment legislation

1. Bachelor's degree in Business, Commerce, Management, Engineering, Automotive Management, or a related field preferred 2. Minimum 5 years' management experience in a large or complex operational environment 3. Advanced proficiency in Microsoft Office applications 4. Strong communication, interpersonal, and business management skills