Job Description
Morris Hedstrom seeks a motivated, technically proficient IT Coordinator to oversee IT operations and provide reliable technical support across retail stores and Head Office.
Responsibilities
Oversee daily IT operations, provide technical support, manage hardware/software/network/IT systems, install/configure/maintain/troubleshoot IT equipment, monitor system performance, resolve issues, coordinate with vendors, support POS/CCTV/biometric systems, manage user accounts/permissions, ensure data security/backup/disaster recovery, and maintain IT policies.
Requirements
Diploma or Degree in IT/Computer Science. Min 2-3 years' experience in IT support/admin/coordination. Strong knowledge of Windows OS, Microsoft 365, networking, hardware, software support. Experience with retail tech (POS, CCTV, biometric) an advantage. Excellent troubleshooting, analytical, problem-solving, communication, and interpersonal skills with a customer-focused approach.
Benefits
Challenging career, ongoing learning and professional development, competitive remuneration package.