Job Description
Ramada Suites by Wyndham Wailoaloa Beach Fiji offers career opportunities for those starting or looking to advance in hospitality. We aim to enhance careers with rewarding experiences, seeking talented individuals who uphold our service culture, ensuring every guest feels valued. Our commitment to diversity, teamwork, and integrity is reflected in our guest service.
Responsibilities
Manage guest reservations, bookings, amendments, and cancellations accurately. Handle inquiries via phone, email, or online channels, providing excellent customer service. Process payments and booking details, ensuring data accuracy. Monitor room availability, rates, and inventory to maximize occupancy and revenue. Communicate with other departments for smooth guest arrivals. Maintain accurate records, reports, and profiles. Promote hotel services and upsell. Ensure compliance with policies and standards.
Requirements
Diploma/Degree in Hospitality, Tourism, Business Administration, or related field. Strong communication, customer service, and organizational skills. Ability to multitask, adapt, and work effectively in a fast-paced environment. Flexible for rotating shifts, weekends, and public holidays. Strong attention to detail, accuracy, and commitment to excellent guest experiences.
Benefits
Full-time position with rewards & benefits, training opportunities, medical insurance, and a fantastic working environment.