*Customer Service Representative

Join the Tappoo Group of Companies, one of Fiji's most dynamic companies, offering excellent goods & services. We believe in providing excellent goods & services to our customers. A rewarding career opportunity awaits for a Customer Service Representative.

Identify and assess customer needs to achieve satisfaction., Respond promptly to customer inquiries, calls, and emails., Process orders promptly and within given timelines., Coordinate logistics to accommodate customer deliveries., Build sustainable relationships and trust with customers through interactive communication., Ensure accurate and comprehensive record keeping., Follow communication procedures, guidelines, and policies., Manage incoming phone calls, emails, and orders., Communicate and coordinate with colleagues and other departments as necessary.

Certificate Level in Customer Service or any other related field., Previous experience in a similar role will be an added advantage., Basic understanding of office and computer systems/software., Flexibility with working hours., Possess good communication & written skills., Ability to work efficiently and manage time accordingly., Ability to deal with changing priorities and work demands.