Job Description
We are seeking an experienced and results-driven Store Manager to lead daily operations of our retail store. The successful candidate will be responsible for driving sales performance, delivering excellent customer service, and managing store staff while ensuring smooth and compliant store operations.
Responsibilities
Oversee day-to-day store operations and ensure smooth store performance. Lead, coach, and manage store staff to achieve sales and service targets. Drive sales growth and meet monthly and annual targets. Ensure high standards of customer service and store presentation. Manage stock levels, stock control, and coordination with support teams. Monitor store expenses, cash handling, and daily reconciliations. Handle customer escalations and resolve issues professionally. Prepare reports on sales performance, staffing, and store operations. Ensure compliance with health, safety, and company standards.
Requirements
Proven experience as a Store Manager or in a senior retail supervisory role. Qualification in Management, Business, or Retail Operations will be an advantage. Strong leadership, communication, and people management skills. Sales-driven mindset with ability to analyze performance and improve results. Experience in inventory control and stock management. Good organizational and problem-solving skills. Ability to work flexible hours, including weekends.